There are two different ways to enroll fingerprints: Microsoft Windows 1903 and later. and G-Series BioManager™ application
A total of 3 fingerprints can be enrolled on each key.
G-Series keys can hold up to 150 resident keys.
For security reasons, G-Series security key will automatically lock if the registered fingerprint fails 15 times in a row. If the "RED" light is turned on the device, open BioManager™ and enter your PIN to unlock the device.
Factory Reset can be done through BioManager™. After installing BioManager™, click the Factory Reset button and re-insert the device. Next touch the sensor within 10 seconds. You can refer to the G-Series Security Key Manual page 18 for details.
Best practice is always to ensure that you register more than one security key. Most web sites that accept FIDO2 or U2F allow you to register more than one key. This gives you a back up should you lose a key.
BioManager™ supports Windowss, macOS and Linux
Yes, G-Series security key works with Windows PC, Mac. Moreover it also works with Linux, Chromebook, and Android.
G-Series security key works with all major web browsers, including Google Chrome, Microsoft Edge, Mozilla Firefox, Apple Safari, etc.
Most major online service providers support/implement FIDO2 certification. Currently, Microsoft Azure Active Directory, Microsoft, GitHub, Dropbox, Twitter, Login.gov etc. provide FIDO authentication service.
G-Series security keys fully support Microsoft Azure AD. It can be used to sign into Azure joined Windows PC whether you are online or offline/airplane mode.
G-Series security keys are now available on a variety of operating systems and platforms that offer U2F and FIDO2 certification services. Therefore, G-Series security keys can be used wherever U2F or FIDO2 is supported.
Sure! G-Series Security key is a roaming authenticator. It can be used in conjunction with more than one user device supported USB port.
G-Series security key stores scanned and encrypted fingerprint data in the special secure storage called TrustZone®. The stored data can never leave the key, even during registration or authentication.
There are two different way to enroll the fingerprints : Microsoft OS and G-Series BioManager™ application.
G-Series security key is the world’s first authentication device to achieve FIDO2 Level 2 security certification by satisfying secure operating environment requirements by the FIDO Alliance.
FIDO2 Level 2 are certified with the evaluations for physical security and operating environment besides Level 1 security requirements. It also requires the strength of the cipher 112 bit and more, key protection and Random Number Generator. Visit FIDO Alliance for more information.
Please send email to support@trustkeysolutions.com
In U2F environment, using the security key without enrolling the fingerprint allows anyone with my security key access to my account. Therefore, this is NOT recommended. If you want to securely protect your account, simply register your fingerprint according to the enroll fingerprint procedure then touch the fingerprint sensor on the key to complete the login and access the account.
Not at this time. We are working to provide Windows Hello login option shortly. Note that currently, G-Series security key can be used to sign into Microsoft Azure joined Windows PC.
G-Series security key stores the scanned and encrypted fingerprint data in the secure storage area. The stored data never leaves the key, even during registration or authentication.