Welcome to TrustKey Support Page

Here is the information you need to configure and start using TrustKey.


Configuring T110 and T120

You can use T110 or T120 as a U2F or FIDO2 key. Which one is used depends on what is required by the websites.

  1. Website: If a website uses U2F as 2FA, it will prompt you to create a PIN on the key if it requires it. If not, then you can use it as-is.
  2. Windows: If you are on Windows 10 1903 or later version, you can use Windows -> Settings -> Sign-in options -> Security Key to configure your security key
  3. Chrome: If you are on macOs / Linux / Chrome OS, you can use Chrome Manage security key feature to configure your key
  4. TrustKey Key Manager: You can download TrustKey's Key Manager to configure your PIN. You can download TrustKey Key Manager Installation Software and get TrustKey Key Manager User Manual to configure the key

Configuring T110 and T120 as OTP

You can use T110 as a 2FA wherever it is supported. To learn more about how to configure your key as a 2FA, you can download TrustKey Key Manager User Manual and use TrustKey Key Manager Installation Software to configure your key use it as 2FA

Configuring G310 and G320

You can use G310 or G320 as a U2F or FIDO2 key. Which one is used depends on what is required by the websites.

  1. Windows: If you are on Windows 10 1903 or later version, you can use Windows -> Settings -> Sign-in options -> Security Key to configure your security key
  2. Chrome: If you are on macOs / Linux / Chrome OS, you can use Chrome Manage security key feature to configure your key
  3. TrustKey BioManager™: You can download TrustKey's BioManager™ to configure your key. You can download TrustKey BioManager™ Installation Software and get TrustKey BioManager™ Manual to configure the key

Minimum system requirements for all tools

  • Microsoft Windows: Windows 7 or higher
  • macOS: Requires macOS 10.10.x or higher
  • Linux


TrustKey Product ID

ProductModelVIDPIDAAGUID
G310eFA3100x311F0x4A1A95442b2e-f15e-4def-b270-efb106facb4e
G320eFA3200x311F0x4C2A87dbc5a1-4c94-4dc8-8a47-97d800fd1f3c
T110eTA1100x311F0xA7F9da776f39-f6c8-4a89-b252-1d86137a46ba
T120eTA1200x311F0xA6E9e3512a8a-62ae-11ea-bc55-0242ac130003




Using on LINUX: UDEV Rules

For Linux users, the following UDEV rule is required for the key to be used as a non-root user and to be able to see registered fingerprints or add new.

G310

  • ACTION!="add|change|move", GOTO="mm_usb_device_blacklist_end" SUBSYSTEM!="usb", GOTO="mm_usb_device_blacklist_end" ENV{DEVTYPE}!="usb_device", GOTO="mm_usb_device_blacklist_end" ATTRS{idVendor}=="311f", ATTRS{idProduct}=="4A1A", ENV{ID_MM_DEVICE_IGNORE}="1"

G320

  • ACTION!="add|change|move", GOTO="mm_usb_device_blacklist_end" SUBSYSTEM!="usb", GOTO="mm_usb_device_blacklist_end" ENV{DEVTYPE}!="usb_device", GOTO="mm_usb_device_blacklist_end" ATTRS{idVendor}=="311f", ATTRS{idProduct}=="4C2A", ENV{ID_MM_DEVICE_IGNORE}="1"

T110

  • ACTION!="add|change|move", GOTO="mm_usb_device_blacklist_end" SUBSYSTEM!="usb", GOTO="mm_usb_device_blacklist_end" ENV{DEVTYPE}!="usb_device", GOTO="mm_usb_device_blacklist_end" ATTRS{idVendor}=="311f", ATTRS{idProduct}=="A7F9", ENV{ID_MM_DEVICE_IGNORE}="1"

T120

  • ACTION!="add|change|move", GOTO="mm_usb_device_blacklist_end" SUBSYSTEM!="usb", GOTO="mm_usb_device_blacklist_end" ENV{DEVTYPE}!="usb_device", GOTO="mm_usb_device_blacklist_end" ATTRS{idVendor}=="311f", ATTRS{idProduct}=="A6E9", ENV{ID_MM_DEVICE_IGNORE}="1"




If you have any questions, contact us at support@trustkeysolutions.com or call us at (214) 865-9354‬

`