Welcome to TrustKey Support Page

Here is the information you need to configure and start using TrustKey.


Configuring G310H, G320H, T110 and T120 as FIDO2 and U2F

There are three (3) options available when configuring G310H, G320H, T110, or T120 as a FIDO2 and/or U2F key. Option used to configure the key depends on your environment and your preference. Also, feature used for logging in is dependent on websites and services.

  1. Windows: If you are on Windows 10 1903 or later version, you can navigate to Windows -> Settings -> Sign-in options -> Security Key to configure key
  2. Google Chrome: If you are on macOS / Linux / Chrome OS, you can use Chrome Manage security key feature to configure key
  3. TrustKey Key Manager: If you are on Windows / macOS / Linux, you can download TrustKey's Key Manager to configure key.

Configuring G310H and G320H as Windows Hello

Use G310H or G320H as a Windows Hello key. You can navigate to Windows -> Settings -> Sign-in options -> Windows Hello Fingerprint option to enroll your fingerprint and use it as Windows Hello key to login to your PC without password

Minimum system requirements for all tools

  • Microsoft Windows: Windows 7 or higher
  • macOS: Requires macOS 10.10.x or higher
  • Linux


TrustKey Product ID

ProductModelVIDPIDAAGUID
G310HeFA310H0x311F0x4A2A95442b2e-f15e-4def-b270-efb106facb4e
G320HeFA320H0x311F0x4A2A87dbc5a1-4c94-4dc8-8a47-97d800fd1f3c
G310eFA3100x311F0x4A1A95442b2e-f15e-4def-b270-efb106facb4e
G320eFA3200x311F0x4C2A87dbc5a1-4c94-4dc8-8a47-97d800fd1f3c
T110eTA1100x311F0xA7F9da776f39-f6c8-4a89-b252-1d86137a46ba
T120eTA1200x311F0xA6E9e3512a8a-62ae-11ea-bc55-0242ac130003




Using on LINUX: UDEV Rules

For Linux users, the following UDEV rule is required for the key to be used as a non-root user and to be able to see registered fingerprints or add new.

G310H

  • ACTION!="add|change|move", GOTO="mm_usb_device_blacklist_end" SUBSYSTEM!="usb", GOTO="mm_usb_device_blacklist_end" ENV{DEVTYPE}!="usb_device", GOTO="mm_usb_device_blacklist_end" ATTRS{idVendor}=="311f", ATTRS{idProduct}=="4A1A", ENV{ID_MM_DEVICE_IGNORE}="1"

G320H

  • ACTION!="add|change|move", GOTO="mm_usb_device_blacklist_end" SUBSYSTEM!="usb", GOTO="mm_usb_device_blacklist_end" ENV{DEVTYPE}!="usb_device", GOTO="mm_usb_device_blacklist_end" ATTRS{idVendor}=="311f", ATTRS{idProduct}=="4C2A", ENV{ID_MM_DEVICE_IGNORE}="1"

T110

  • ACTION!="add|change|move", GOTO="mm_usb_device_blacklist_end" SUBSYSTEM!="usb", GOTO="mm_usb_device_blacklist_end" ENV{DEVTYPE}!="usb_device", GOTO="mm_usb_device_blacklist_end" ATTRS{idVendor}=="311f", ATTRS{idProduct}=="A7F9", ENV{ID_MM_DEVICE_IGNORE}="1"

T120

  • ACTION!="add|change|move", GOTO="mm_usb_device_blacklist_end" SUBSYSTEM!="usb", GOTO="mm_usb_device_blacklist_end" ENV{DEVTYPE}!="usb_device", GOTO="mm_usb_device_blacklist_end" ATTRS{idVendor}=="311f", ATTRS{idProduct}=="A6E9", ENV{ID_MM_DEVICE_IGNORE}="1"




If you have any questions, contact us at support@trustkeysolutions.com or call us at (214) 865-9354‬

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